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Fraudsters often try to steal your personal information by impersonating trusted companies or their employees. Be cautious of emails with domains that look similar but are slightly altered. These emails frequently contain spelling errors or poor formatting. Always verify the sender before clicking any links or downloading attachments.
Ensure that website URLs always start with https:// indicating a secure connection before entering any sensitive information.
Avoid downloading files or software from unknown or untrusted sources, as they may contain viruses or malware that can compromise your devices.
Never share your passwords, credit card details, or other sensitive account information with anyone. PlusTrades.com and other reputable companies will never request such information via email or phone. Also, avoid storing personal data on unsecured devices where it can be accessed by malware or hackers.
Before engaging with any investment firm, check the official regulator websites in your country to verify which entities are licensed to offer investment services and confirm their official domains. Regulators often provide lists of approved and non-approved domains, which can help you identify legitimate companies.
Always remain vigilant and report any suspicious communication claiming to be from PlusTrades.com.
No Investment or Trading Advice from PlusTrades.com
PlusTrades.com does not provide investment or trading advice. Our services do not include asset management or guarantees of profits or returns on investments. Employees of PlusTrades.com will never contact you to persuade you to invest, open specific positions, or guarantee profits.
If you receive such communications, please verify the sender’s details against the official company information in the footer of our website and notify us immediately. You should also report such contact to your local authorities as it may be fraudulent.
Under no circumstances will any PlusTrades.com employee contact you requesting deposits or instructing you to wire money to any account. The decision to fund your trading account is entirely yours. If you need assistance, please reach out to our Customer Support team.
The only time we will contact you about payments is if your account falls below margin requirements (a margin call). Any other requests for deposits or money transfers are likely attempts to defraud you.
PlusTrades.com does not manage your account—your account is fully managed by you. All payments to fund your account will clearly show our company’s legal name as the billing descriptor. Our official payment details and methods are available at all times via our online cashier.
Please be reminded that CFDs are complex instruments with a high risk of losing money rapidly due to leverage. No profits are promised, as clearly stated in our High Risk Investment Warning.
Scammers sometimes register domains similar to ours, with minor spelling differences, and copy our website’s design to deceive visitors. These fake websites can appear very convincing. Always confirm you are using the official PlusTrades.com site by checking the URL and our contact details found in the website footer.
Currency Scams
Promising guaranteed profits, they urge you to deposit funds via wire transfers to various bank accounts with different beneficiaries. Remember, no profits are guaranteed.
Fake Tax Requests
Scammers may ask you to make additional deposits for “tax purposes” before allowing withdrawals of your balance or deposits. PlusTrades.com will never ask for such payments.
Fake Documentation
They may send counterfeit brochures, contracts, or bank guarantees with unauthorized electronic signatures created from publicly available info. Always verify documents through official channels.
Requests for Credit Card or Bank Details
Fraudsters might call or email asking for your credit card, bank account details, or other personal data. PlusTrades.com will never request this information over the phone or email.
False Asset Manager Claims
Some impersonators claim to be your assigned account manager. Please note that only you manage your account — PlusTrades.com employees do not manage client accounts.
Fake Deposit Urgencies
Scammers might falsely claim the company is closing retail accounts or upgrading them to corporate/professional status, pressuring you to deposit funds to “qualify” for refunds.
False Company Transfer Notices
Fraudsters may say your account is being transferred to another group entity and ask for your bank details and personal info to “complete the transfer.” Always verify such communications directly with PlusTrades.com.
If you receive any suspicious communications, do not share any personal information and contact PlusTrades.com Customer Support immediately.
If you encounter any suspicious activity, please report it immediately by contacting:
This includes any unsolicited calls, emails, or SMS messages from individuals impersonating PlusTrades.com or any affiliated third parties.
For more information about the third parties we share your data with, please refer to our Privacy Policy.
If you notice any unauthorized transactions or suspect that someone else may have access to your account, please contact us without delay.
When following links from Social Media pages, please ensure you are directed to one of the official websites above, as scammers may also set up fake Social Media profiles in an attempt to direct users to false websites.
Help us tackle online fraud by getting in touch with us immediately if you have any suspicions.
Dedicated Monitoring Team: A specialized team continuously monitors unusual and irregular online activities and payments to ensure your account’s safety.
Quick Response: If you notice any suspicious activity, contact Customer Support immediately for assistance.
Data Protection Officer: Our Data Protection Officer oversees compliance with GDPR regulations, ensuring your personal data is handled securely and lawfully.
Regular Audits: PlusTrades.com undergoes frequent internal and external audits to verify that all security controls and monitoring tools are effective.
Ongoing Vigilance: We update this page regularly with new information about fraudulent websites and impersonators targeting our brand to keep you informed and safe.
Contact Information: For any data privacy concerns, you can reach out to our Data Protection Office at [email protected].
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